At AR Tours & Travels, we value your trust and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect the information you share with us.
1. Information We Collect
We may collect the following personal details when you interact with us:
- Full name
- Contact details (phone number, email address, address)
- Passport information and ID proofs
- Travel preferences and special requests
- Payment information (when applicable)
2. How We Use Your Information
Your information is used only for:
- Booking and managing your Hajj, Umrah, or Ziyarat tours
- Processing visas and travel documentation
- Communicating important updates and trip details
- Offering customer support before and during your journey
- Sending offers, discounts, or updates (only if you opt-in)
3. Information Security
We follow strict safety measures to protect your data:
- We do not share or sell your information with any third party without your consent.
- All data is stored securely and is only accessible by authorized staff.
4. Third-Party Services
We may work with trusted partners (airlines, hotels, embassies) only to process bookings or visas. These partners are also expected to respect your privacy.
5. Your Rights
You can:
- Ask to view the information we have about you
- Request corrections or updates to your information
- Opt out of marketing messages at any time
6. Cookies & Website Tracking
Our website may use cookies to improve user experience and show relevant content. You can manage cookies through your browser settings.
7. Changes to Policy
We may update this privacy policy when needed. The latest version will always be available on our website.