Eligibility

● Returns are accepted within 7 days of delivery
● Products must be unused, unopened, and in original packaging

Non-Returnable Items

● Used or damaged products
● Opened hair color or treatment products
● Items purchased on clearance/sale (if applicable)

Return Process

● Contact customer support with order details
● Our team will guide you through the return process

Refunds

● Processed within 5–7 business days after product inspection
● Refund will be credited to the original payment method

Damaged or Incorrect Products

If you receive a damaged or wrong product, report within 48 hours with images for quick resolution.